Last Updated: January 15, 2025
By accessing or using the Zontrivmak website, booking a reservation, or utilizing any of our services, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of our website or to products and services offered by or through our website. If you do not agree to these terms, please do not use our website or services.
2.1 Booking Confirmation
A reservation is only confirmed upon receipt of a confirmation email from Zontrivmak. Until you receive this confirmation, no contract between you and Zontrivmak exists.
2.2 Payment Terms
Full payment or a deposit (as specified at the time of booking) is required to secure a reservation. The remaining balance must be paid by the date indicated in your confirmation. If full payment is not received by the due date, Zontrivmak reserves the right to cancel your reservation without refund of your deposit.
2.3 Rates and Charges
All rates are quoted in USD and are subject to applicable taxes and fees. Rates are subject to change without notice until a reservation is confirmed. Special offers and promotions cannot be combined unless explicitly stated.
2.4 Credit Card Authorization
By providing your credit card information, you authorize Zontrivmak to charge your credit card for the full amount of your stay, including any incidental charges incurred during your stay.
3.1 Standard Cancellation Policy
Cancellations made 30 days or more prior to arrival date: Full refund minus a $50 administrative fee.
Cancellations made 15-29 days prior to arrival date: 50% refund of the total reservation amount.
Cancellations made 0-14 days prior to arrival date: No refund.
3.2 Peak Season Cancellation Policy
For reservations during peak season (December 15 - January 15, all public holidays, and special events):
Cancellations made 60 days or more prior to arrival date: Full refund minus a $100 administrative fee.
Cancellations made 30-59 days prior to arrival date: 50% refund of the total reservation amount.
Cancellations made 0-29 days prior to arrival date: No refund.
3.3 Early Departure
No refunds will be provided for early departure or unused portions of a stay.
3.4 Weather Conditions
Zontrivmak is not responsible for weather conditions, road conditions, or personal circumstances that may prevent guests from arriving or resulting in early departure. We strongly recommend purchasing travel insurance.
4.1 Code of Conduct
Guests are expected to conduct themselves in a manner respectful of other guests, staff, and property. Excessive noise, disruptive behavior, or any activity that interferes with the peaceful enjoyment of the resort by others is prohibited.
4.2 Occupancy Limits
The maximum occupancy for each accommodation unit must be adhered to at all times. Exceeding the stated occupancy may result in additional charges or eviction without refund.
4.3 Smoking Policy
All indoor areas at Zontrivmak are designated as non-smoking. Smoking is only permitted in designated outdoor areas. A cleaning fee of $250 will be charged for smoking in prohibited areas.
4.4 Pet Policy
Pets are allowed only in designated pet-friendly accommodations, must be declared at the time of booking, and require a non-refundable pet fee. Service animals are exempt from this policy.
4.5 Property Damage
Guests will be held responsible for any damage caused to resort property during their stay. The cost of repairs or replacement will be charged to the guest's credit card on file.
5.1 Assumption of Risk
Guests acknowledge that engaging in skiing, snowboarding, and other winter sports activities involves inherent risks. By using our facilities, guests voluntarily assume all risks associated with such activities.
5.2 Waiver of Liability
To the fullest extent permitted by law, Zontrivmak shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for personal injury, property damage, loss of profits, data, or other intangible losses, resulting from your use of our facilities or services.
5.3 Personal Belongings
Zontrivmak is not responsible for the loss, theft, or damage of personal belongings during your stay. We recommend using in-room safes when available and taking out appropriate travel insurance.
5.4 Third-Party Services
Zontrivmak may provide information about or links to third-party services (such as ski instruction, equipment rental, or transportation). We do not endorse or guarantee these services and are not liable for any issues arising from their use.
All content on the Zontrivmak website, including text, graphics, logos, images, and software, is the property of Zontrivmak and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of our intellectual property is strictly prohibited.
You agree to indemnify, defend, and hold harmless Zontrivmak, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your use of our website, services, or facilities, your violation of these Terms, or your violation of any rights of a third party.
Zontrivmak reserves the right, in its sole discretion, to terminate your access to all or part of our website and services, with or without notice, for any reason, including without limitation, breach of these Terms and Conditions.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State where Zontrivmak is located, without giving effect to any principles of conflicts of law. Any dispute arising under or relating to these Terms and Conditions shall be resolved exclusively in the federal or state courts located in said State.
Zontrivmak reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes indicates your acceptance of the modified Terms and Conditions.
If you have any questions about these Terms and Conditions, please contact us at:
Zontrivmak
123 Mountain View Road
Alpine Valley, AV 12345
Email: [email protected]
Phone: +1 (555) 123-4567